The office staff and project manager were phenomenal with explaining to me exactly what was wrong and keeping in constant contact with how the process of mold remediation was going. Our house they provided service for was on the market and unoccupied so I was not able to be there to meet them. They made the process amazing. Grayson in the office and Duvan who did the work were extremely helpful. My emails were handled in a timely manner. I would highly recommend SERVPRO.

Great customer service. Helped me tackle my little mold problem!

Johnathan, Jason, Dylan...the entire group helping us could not have been better.  They were prompt, efficient, courteous and EFFECTIVE.  They did a tremendous job for us and I would highly recommend them to anyone who needs their services.  They provided far more than I expected.  They're the best!

I had the most wonderful experience with your company. The team did a fantastic job. I have told everyone at church.

The service was very professional. They took time to explain the process and get the work done as quickly as possible.

Very easy to work with. Dylan Riddle is very professional and polite. Would highly recommend.

Shawn was very knowledgeable, and I felt like I was a top priority as a customer. He took his time looking at my house and answered any questions that I had. I also didn't feel pressured to make a decision about what to do at the end of his inspection which was helpful not to feel rushed into a decision. I would highly recommend SERVPRO and Shawn to help them through this process.

The office staff (Dylan) couldn't be more helpful and friendly; and the knowledgeable, cooperative field crew were top notch professionals!!

Just a note to thank you for the wonderful and successful job you completed for me.  I can now go into my crawlspace and not have any breathing problems.  I think it was that second fogging that really put the finishing touches on everything.

My termite inspection was completed today and they always check my beams for moisture and they registered 11.2 the same on all of them which he said was unusual to get the same readings at every place he checked.  Of course, I couldn’t help but grin from ear to ear when he told me this. 

I am confident that I now have the most beautiful crawlspace in the neighborhood and the fans are working well with minimum noise.  The wood runners for my tractor are really efficient. What a great idea that was!

Thanks again for such a thorough restoration of my crawlspace.  Your sincere concern and effort to get the job done correctly has meant a lot to me. 

You can be assured that the next time I begin to have a problem, SERVPRO of East Greenville Co. and Johnathan will be who I know I can trust to get the job done. 

All 10 out of 10s!