Stories Winter Storm 2018: The Mini Flood

12/12/2018 (Permalink)

Packed snow combined with melting snow and ice created a mini flood down this sidewalk causing water to flow into a Greer, SC business.

We did it Greenville! We made it through one of the biggest winter storm events to hit our area in years. Our office was closed on Monday, but our team was #Ready: from taking calls from their homes and our crew was out on the icy roads to be where you needed us to be.

One particular call was for a medical facility in Greer that had almost a half an inch of standing water over a few hundred square feet of office space. The office manager had gone out to test the roads to determine if it was safe to open can call in the staff, and while he was out he figured he stop in to take some pictures of downtown covered in the snow, and when he opened the office door and heard splashing, he knew something was wrong. Was it a busted pipe? Overflowing sink or toilet? No, the source was packed snow clogging a sidewalk drainage grate causing the water from the melting snow and ice to flow right into the building. Our team worked to extract the standing water, dry the carpet, and even shoveled the snow off of the grate to keep it from happening again. Because the office manager took swift action and called SERVPRO of East Greenville County, we were able to get the office floor dry quickly and ready for them when they felt it was safe to open. They did not lose any extra time waiting for the floor to dry and were able to begin to provide service to their clients ASAP.

Our team is always #Ready to assist you no matter what the condition, we may even the give the post office a run for their money.