So far, we have been so impressed with the SERVPRO team. Amber arrived this morning and was so assuring and kind and she listened well. She made us feel like she is competent and thorough and will do a fantastic job at our home. She answered all our questions (which were many) and took the time to make us feel comfortable. JT was also kind and listened well. We’re off to a good start!

Bryan and Dominique were absolute gems!! I literally can’t emphasize how grateful I am for your company during this crazy time! I had some bumps in the road trying to get response from my insurance company so having your team be so on top of things and keep the process moving meant so much to me!!!! Thanks again for taking care of me !

Jack, Dom, and the entire team at SERVPRO of East Greenville have been incredible to work with. We had a pipe burst in in the crawl space of our house that caused extensive damage. They were at our house within what felt like minutes cleaning and remediating all the damage. Our family cannot thank them enough for their top notch service and expertise during a challenging time.

Amber and the entire team did a fantastic job cleaning soot, smoke damage, cleaning carpets and preparing walls to be painted. Very dependable, always on time and went the extra mile to make sure we were pleased even with the smallest details. We will highly recommend SERVPRO.

I had a flood from the drain hose of my washer coming out of the wall. My washer is on the second floor. Water went through the ceiling and down to the first floor. We were leaving to go on vacation the next day. SERVPRO showed up in 2 hours and assessed the situation. They were able to use fans to dry everything out. They put a lockbox in our door so they could come and check the progress while we were out of town. After we came back from vacation, our repairs began. Jim and Sheila were great. They told me exactly what they were going to do and did it in a timely manner. Jose painted the ceiling. Everything looks like nothing happened. I recommend SERVPRO Eastside if you are ever in need.

The technicians that they sent Bryan ,Lee, and Lisa out of the Greenville office were SUPERB. They did a fantastic job for my sisters needs she had. I would Highly recommend this group to handle any of you cleaning needs. Again I appreciate the job they did and so will you.

After coming home to find over 2 inches of water in our entire basement, we immediately contacted SERVPRO of East Greenville County. Lee and Arthur arrived within an hour and immediately begin removing water and drying out the space. Time is critical for minimizing the long term damage in these situations, and the SERVPRO response indicated they understood this very well. At one time they had 24 blowers and 6 dehumidifiers running to try and quickly dry the space. Lee clearly communicated what we should expect, and they followed up exactly as they said they would. It took seven days to finish the process, but I feel the SERVPRO team did a great job of mitigating the potential damage this event could have caused. It is comforting to know that in these circumstances when you desperately need professional help that SERVPRO is ready to assist in such a professional manner. I would recommend them to anyone dealing with similar property damage issues, and I would specifically recommend Lee Patrick as he was wonderful to work with throughout this ordeal.

When I called they were here within the hour. They were professional, did the inspection and did not try to sell me anything I didn't need. I would use them again.

Thank you Lee Patrick and crew for the response time and for the professionalism and understanding!

SERVPRO of East Greenville was extremely responsive, effective, and efficient with mitigation of severe water damage I had in my kitchen. Lee and the team were prompt and kept in touch with me throughout the multi-week project.

We were saved by the excellent team of SERVPRO of East Greenville.

Our condo unit was flooded with water by the unit above on a recent Friday night.

Lee Patrick and Brian from SERVPRO of East Greenville County were called to help with my unit as well as two other units in the building. Lee and Brian came with minutes to help clean up the mess and dry everything out.

They were spectacular in their professionalism, communication, and hard work to mitigate our issue as well as the other owners. Over the next few days they were equally responsive in providing counsel on next steps as well as talking with the insurance company.

In addition, they brought in their boss, John Burns, to give guidance with restoration options. SERVPRO of East Greenville were magnficient in helping us out.

I want to recognize Lee Patrick in particular, who I worked with the most, for his wonderful patience and high standards to do everything right from the minute he stepped into my home.

He was terrific to work and on a scale of "1 to 10" with "10" being excellent, he was a "20."

Professionalism, Punctuality, Quality, Responsiveness, Value

This crew of 2 was polite, professional and did an outstanding job!

Professionalism, Punctuality, Quality, Responsiveness, Value

They did a superb job from first contact to last. They answered the phone, booked the appointment, showed up on time, did an excellent job cleaning our carpet, and the price was very reasonable. This franchise understands people and serves them well - nobody is perfect, but my experience with them was real close!

Professionalism, Quality, Responsiveness, Value

Highly recommend!! I have used SERVPRO twice in the last 6 months (once for water damage and mold prevention after a major leak, and once to help me get rid of smoke smell after a small microwave fire.) Both times they came out immediately and provided outstanding service. SERVPRO is great to work with and very professional. I hope things calm down at our house for a while but it is great to be able to count on SERVPRO when big messes happen, and I will definitely use them again if disaster strikes!

Amazing service! They cleaned our air ducts, and completely cleaned our home for future mold prevention. It was super easy on my end & their ENTIRE staff was so friendly & personable. I’m very glad we went with SERVPRO!

I have always had such great experiences with SERVPRO of East Greenville! They are prompt, responsive, and do such a good job handling everything from mold, to COVID cleanings, to water damage. You never want to have to call a disaster clean up company, but when things go south, there is no one else you'd rather have on your side. Kelly Ryals is fantastic and will walk you or your client through every step of the process, making you feel calm, secured, and well taken care of.

The office staff and project manager were phenomenal with explaining to me exactly what was wrong and keeping in constant contact with how the process of mold remediation was going. Our house they provided service for was on the market and unoccupied so I was not able to be there to meet them. They made the process amazing. Grayson in the office and Duvan who did the work were extremely helpful. My emails were handled in a timely manner. I would highly recommend SERVPRO.

This team was extremely professional, courteous and always communicative. When there has been damage to your home, and your family's health is at stake, you feel especially vulnerable. The SERVPRO team that assisted us made sure we always knew what was going on with the process, and was friendly and even took proper precautions in regards to COVID. In the end, the work was done thoroughly and efficiently, with minimal downtime for our family. Highly recommend using SERVPRO of East Greenville County!

Great customer service. Helped me tackle my little mold problem!

Bryan was so kind and knowledgeable. It was so nice having someone explain the whole process and make it less stressful. I highly recommend SERVPRO and Bryan!

I needed urgent service due to flooding. The team was able to come in the very same day I called the office. The entire team was very courteous and professional. One of the team members, Duvon, was very helpful. He kept me updated everyday and informed me what to expect the following day.

These guys came in swift, got the job done, and were back out. They took the time to explain every step before they did it and made sure I understood.

Thanks to Duvan and SERVPRO for a seamless repair.  He was extremely professional and helped me keep my cool through an emergent water leak.

I was very satisfied with SERVPRO’s quick response and thorough completion in our emergency.

Jared McGarity did an awesome job on my carpet! He was very considerate to be sure what I wanted. Extremely professional, thoughtful and friendly! I couldn’t imagine the great job he did! Thank you Jared!

Our service was provided by Jacen who was very professional. We appreciated the prompt service, actually came a day earlier than scheduled when the weather made it possible.

I called SERVPRO for some water damage we had in our crawl space under our house. They were prompt and showed up on time to do an inspection and then provide me with a solution and pricing. The crew showed up in an efficient manner and got to work. They accomplished everything they said they would do and even extended the time frame originally estimated to do the job to ensure it was done right. They did this without going up on the price that was originally given to me. The on-site supervisor communicated well throughout the process and was respectful and responsive. I would highly recommended SERVPRO of East Greenville.

Had a crawl space fill up with water because my sump pump was broken.  Jacen from SERVPRO came out and fixed the issue in under an hour and did a great job.

Bryan, Jacen and crew arrived quickly, assessed the damage and went to work drying our copy room out.  Excellent service and workmanship.

Saved the day at our business when blockage on main road back backed up into our building - lightning fast response time, skilled, professional, and insurance approved for a speedy resolution.

From start to finish this team did an excellent and professional job.  Our damage from a tornado and massive storm was handled with exceptional knowledge and professionalism.  They completely took care of every detail!  I will most certainly call them again should the need arise.  Every person that came to work in our home from their company was top notch!  Trustworthy folks!  Give them a call!

Needed last minute water clean up, Kelly and Ginger were able to get Bryan and his crew out quickly.  Excellent Service and a job well done!

Great service and responsiveness.  These guys do great work.  Highly recommend.

My wife and I couldn't be happier with the service we received from Dylan, Sean, and the rest at SERVPRO East Greenville.  They were professional, easy to work with, and repeatedly went the extra mile to ensure excellent service to us.  We give them the highest recommendation.

We had wet carpet from a small water leak, so called SERVPRO to get their opinion on how to move forward.  Johnathan came to the house within about 2 hours to take a look.  He gave me a few options and explained the pros/cons of several different scenarios.  He said the problem wasn't too serious, so he recommended we save some money and clean it up ourselves, as long as we were comfortable doing that.  Hopefully we won't have any more water issues at our house, but if we ever do, I'll certainly call SERVPRO of East Greenville County again.  Johnathan was extremely helpful, kind, professional, and knowledgeable.  Thanks for the great service!

Thank you to SERVPRO of East Greenville County for a job well done at our Early Learning Center.  We are pleased with the results!  Thank you for excellent customer service.  I highly recommend SERVPRO!

SERVPRO was great.  We had a major roof leak that soaked the carpet.  Called and Brian came out quickly with the dryers and got it dried in no time.  Quick and courteous.

They came to my house after my hot water heater broke.  Very polite and very professional.  Did a great job and came back several times to make sure it was completely dry and not just close.

SERVPRO of East Greenville was quick to respond to our emergency.  Their team was able to thoroughly dry the home we manage and prevent further damage.

The technicians were on time and did a nice job.  They explained what they did and did it all in about an hour.  I'd call them again.  In fact I have used them several times before.

Johnathan and the team did a great job after our crawl space flooded.  They responded quickly and did everything they said they would and then some.  I would recommend them to anyone.

Johnathan, Jason, Dylan...the entire group helping us could not have been better.  They were prompt, efficient, courteous and EFFECTIVE.  They did a tremendous job for us and I would highly recommend them to anyone who needs their services.  They provided far more than I expected.  They're the best!

After a plumbing disaster in our crawl space, we contacted SERVPRO to take a look at the water damage.  They responded quickly and had a person on site within an hour.  They did a thorough inspection and then went over our options with us.  After deciding on the plan of attack, they worked out the details with our insurance company.  The on-site manager stayed in contact with us and kept us updated on the progress of the job daily.  He answered all our questions thoroughly or to the best of his ability.  I would highly recommend SERVPRO for all water damage restoration needs.

On the day I called their office, Johnathan showed up within 30 minutes, assessed the situation and got a plumber out right away to fix the busted pipe.  The crew of guys came out to start cleaning up the mess left behind within 48 hours.  They took down the drywall, removed cabinets, flooring - everything that was destroyed by the water.  They left fans and dehumidifiers to dry studs.  They came every day to check moisture levels.  They even gave me the name of a contractor they trusted to repair my kitchen, breakfast and laundry rooms.  I would definitely recommend these gentlemen to anyone who needs this service.  Hopefully I'll not have to go through this again, but if I do, I know I'll be giving them a call.

Needed last minute water clean up, Kelly and Ginger were able to get Bryan and his crew out quickly.  Excellent service and a job well done!

After our fire, Johnathan returned my call immediately and came to our home.  He was very helpful and so was his team.  Brittney was very patient and accommodating when we needed certain things from their warehouse or storage unit.  I have severe allergies to chemicals and other things.  SERVPRO was kind and understanding and went the extra mile to make me as comfortable as possible.  I would recommend SERVPRO and have.

SERVPRO helped us recover from a house fire at our residence in April 2018. They removed and stored our usable contents while discarding the debris. All ceiling & wall Sheetrock was removed by SERVPRO. The workers were very careful with our belongings & we are now enjoying our renovated home. My wife & I would recommend SERVPRO to anyone recovering from a house fire.

I can not say enough good things about SERVPRO. The sprinkler went off in my apartment. Not my error. SERVPRO guys came in and assessed the damage. They had to pack everything and move it out so my apartment could be pained and the carpet replaced.
The professional attitude and service was outstanding. What happened to me was very emotional, and even though it was hard on me, the SERVPRO guys went out of their way to help make things easier and not worry about this out come of my possessions.
Thank you, SERVPRO for everything.

I called SERVPRO of East Greenville County, and John Evatt immediately started working on the smoke smell in my house. He communicated exactly how things would work if the machines did not remove the smoke odor. He walked me through step-by-step. The group that came in to clean was friendly and thorough. It certainly was no fun to have smoke damage to my house, however, John and his team took care of my house and made the problem go away. Highly recommend!

The team at SERVPRO of East Greenville County could not have been more helpful and effective during a very stressful time when our cherished family belongings were in threat of loss from fire and water damage. They were professional, knowledgeable and efficient, but most of all, they were caring and considerate. Because of them, our family belongings were restored and saved. If you ever have need of cleaning and restoration services, these are the people you want!

My house was floored and SERVPRO of East Greenville came to my house to assist us. They did a marvelous job, communicated with us on the progress and after they done, they made the garage look decent then it was before. They dried off the water, took their with us and never hurry. They cleaned my house like a forensic team even upstairs where they hardly work on. I entered my house I was like, OMG, praising my wife until she got home and was asking me the same question.
Team is awesome under the leadership of Shawn.
Thank you, for your service.

I had the most wonderful experience with your company. The team did a fantastic job. I have told everyone at church.

Excellent experience working with the SERVPRO East Greenville Team. They explained everything in detail, resolved my issue and were very easy to work with. Highly recommended.

Sean and his crew worked expeditiously to remove the wet wood and underlying particle board from our entire house when we were dealing with water damage. They were courteous and professional. I would recommend them for remediation to anyone dealing with an insurance claim.

Their response time was considerably fast. I was very impressed.

EXCELLENT CUSTOMER SERVICE!! Tim & Tyler very courteous, professional, on-time, worked HARD, answered all our questions. They did a GREAT JOB! They showed us before and after pictures of the work on our crawlspace, looks like new. We are very happy with the results and HIGHLY RECOMMEND them!

I appreciate the great job cleaning the ducts in my apartment. It already feels better in here. Thank you.

I highly recommend Johnathan Evatt and his crew at SERVPRO. They did an awesome job, and Mabel is very pleased with her clean carpet!

Unfortunately, the services provided by this company occur during disastrous and very stressful times for homeowners. We returned home from an out of town trip to find our master bedroom suite flooded. Within an hour of calling SERVPRO, their employees arrived and began work to uncover the damage and begin the restoration process. The employees were compassionate, competent, and professional throughout the subsequent days of work, keeping us updated with each step of the process. Their ability to work directly with the insurance company was such a blessing, keeping us from having to constantly relay damage updates. An excellent company with dedicated employees!

The team at SERVPRO were extremely professional and caring. I really appreciated the help in navigating a really tough time, and they did an excellent job in getting us back to normal.

From office staff to technicians, they were all very helpful, professional, and polite. I had to use them twice in 2 days (unfortunately), but I wouldn’t hesitate to call again if I needed them. I highly recommend SERVPRO of East Greenville County!

***** Google review 

They went above and beyond of what we could've asked for! Customer service was amazing!

They were very professional in the cleanup for a water line that busted under my house and did a super job. And very fast and timely. I recommend them for any job.

Very professional. Customer focused. Felt like good friends in our house. Easy to work with.

The service was very professional. They took time to explain the process and get the work done as quickly as possible.

Very easy to work with. Dylan Riddle is very professional and polite. Would highly recommend.

Excellent company that will keep you informed of their progress toward your goal. SERVPRO of East Greenville are truly professionals in every way from your initial contact to the follow-up afterward and any silly questions you may have in between. They come when they say they will and are on time. If there is a delay, they will let you know right away.

SERVPRO was recommended by our insurance company following a roof leak. They came out within the hour, inspected the attic to find the leak and promptly set up equipment to help dry the ceiling! They also called every few days to make sure that the leak had not gotten worse while we were working out the repair schedule with the roofer. Would highly recommend them - thanks Dylan and crew!

This company is a tremendous community partner and has assisted my organization on more than one occasion with water and/or contamination issues. Their rapid response and attention to detail is exceptional.

The office staff (Dylan) couldn't be more helpful and friendly; and the knowledgeable, cooperative field crew were top notch professionals!!

Responded on site within an hour of calling. Helped prevent further damage and get us on track for our claims process.

From the first call that was placed until all items were removed from my home, we received exceptional service.  The location manager came to inspect the job before completion to confirm that I had no issues. Dylan at the office assisted me with payments to make the insurance process as smooth as possible. In the event that we need assistance in the future, we know whom to call. Thank you for going above and beyond when it comes to customer service.

This team was a pleasure to work with. Dylan in the office was so friendly and helpful, and Sean and the team were very knowledgeable and did a great job! They were able to come out quickly and worked seamlessly with the insurance company! 

Elesha and Adam were both phenomenal. They were friendly and courteous. Very efficient and compassionate. They are an excellent addition to your business

Shawn was very knowledgeable, and I felt like I was a top priority as a customer. He took his time looking at my house and answered any questions that I had. I also didn't feel pressured to make a decision about what to do at the end of his inspection which was helpful not to feel rushed into a decision. I would highly recommend SERVPRO and Shawn to help them through this process.

Thank you! Excellent service! 

As the manager of two senior properties, time is always one of our most precious commodities. It is my pleasure to recommend SERVPRO of East Greenville County as thorough, professional, and polite time savers.

They often have been sent to occupied homes, and in each instance have treated our residents with care and respect. Routine services have included cleaning HVAC ductwork and HVAC coils to eliminate debris from years of dust buildup: however, in one particularly difficult job Dylan essentially took ownership of a problem we had with a terrible odor that could not be eradicated with any methods we had tried. Dylan and SERVPRO management continued to work with us until we arrived at an effective solution, all the while maintaining a very respectful working relationship with a very stressed resident, based on kindness, patience, and sincere care.

I wholeheartedly recommend SERVPRO of East Greenville County to meet your mitigation and restoration needs.

From the start, they were efficient, effective, and responsive. They showed up when they said they would and sent us the quote in a timely fashion. I would like to specifically highlight Dylan - he was very attentive and did a wonderful job staying in touch with me throughout the project. He answered any and all questions I had with a positive attitude, and he took the initiative to follow up with me via email and a phone call daily. As a property manager, working with vendors and contractors can be very frustrating, but Dylan and the SERVPRO team made it a very pleasant experience.

They did a really great job, and I would highly recommend SERVPRO of East Greenville.

It is a pleasure to recommend SERVPRO of East Greenville County. We recently contacted them to extract some water from the crawlspace under our Greenville location. They were very prompt in having someone come to our location and assess the water damage. I immediately received a call back to review the damage found in the crawlspace along with pictures and a quote. The water was extracted, and our problems were solved! I will definitely be using SERVPRO of East Greenville County if needed in the future, and I will recommend them to others as well.

Our bank recently had a water leak at our branch in Simpsonville, SC. I called SERVPRO of East Greenville County, and someone was in my branch within thirty minutes. They were very professional and thorough. After an initial inspection, a plan of action was recommended and explained. As soon as I said to proceed, a call was placed, and a crew arrived to begin the process within another thirty minutes. There was an extensive area affected, so it took a couple of days to get the walls and floors dried. During the process, I received updates, and everyone involved was very conscious that we were still running a business.

The workers were very polite to our customers and my coworkers. I received additional follow up calls after work was completed to verify that we were happy with the level of service and the overall outcome. I highly recommend SERVPRO of East Greenville County for anyone that is unfortunate enough to find themselves in a similar situation.

We have worked with SERVPRO of East Greenville for many years and find their work to be above industry standards and exceptional service. They go above and beyond what is asked and always make sure our client and company are always satisfied. The staff is very professional in all aspects and are always ready to help with any issues that arise. We know that they can finish the project in a timely manner and within budget.

In January of this year, our newly constructed building in Simpsonville had a sprinkler head freeze and burst. The flooring of 25% of the building would have caused many thousands of dollars in damage had Dylan delayed in getting a team out here to us. Because of their quick action and professional attitude, the damage was minimal and saved not only money but time in delaying our opening.

I can without reservation highly recommend this company. I have no doubt that there are many other facets of their company that we will utilize in the future.

Choosing SERVPRO of East Greenville County is a wise decision and one you will be happy that you made.

A couple of years ago, we the very unpleasant experience of having a sewer back up into our building.  Once we had a plumber out to stop the flow, my very next call was to Serv-Pro of East Greenville and my third call was to our commercial insurance agent.

In under an hour, the Serv-Pro team was on site and addressing the mess.  Vinyl flooring was ripped up, all contaminated areas were cleaned and the place smelled sweet again after the cleaning with giant fans in place to dry our the affected room.

I cannot say enough good things about their response time, professionalism, cleaning job, and customer service.

Although I hope not to ever have to call them again, I would do so in any disaster clean up situation and wholeheartedly recommend them to anyone in need!

The office staff (Dylan) couldn't be more helpful and friendly; and the knowledgeable, cooperative field crew were top notch professionals!!

They were able to completely rid family antiques of all smoke odors.Very professional.
I recommend without reservations.

I love my SERVPRO guys. Sadly we have had to use them more than once, but they are definitely the guys to call! They come in quick, know their stuff and are as concerned about drying us out as we are.

All along the way, they ensure we understand the what and why of the process and are available for any questions.

Highly recommend!

SERVPRO made what could have been a clean up nightmare a smooth process for me and my family. They were on time and professional each time they arrived at our home. The staff was courteous and took our problem seriously each time we called. Talking to Dylan was the highlight of each day as he was friendly and genuine during each conversation.
my family and I are grateful for the excellent customer service that we .

Needed SERVPRO for a bio-hazard clean up; they responded quickly and priced the job fairly.

A downstairs toilet over flowed and we had an inch of water covering our downstairs. I called SERVPRO and they came out within the hour. This was at 8:00 at night. They got all the water up and put a number of large fans around. Over the next few days, they worked tirelessly removing carpet and flooring and drying everything out. I have never seen a group of men work so hard and never stopping. They were professional, knew what they were doing and saved us from a near disaster. I highly recommend them!

I am very impressed with SERVPRO of East Greenville for all services. From the first person I spoke with (Dylon) to get appointment set up he was very polite, considerate, and showed great compassion. I was also impressed with Shawn Mumm who was very much on time for all appointments to meet me at property and to get things approved. He worked with Homeowners Insurance Company very closely to make sure all basis were covered. He also was very understanding for My concerns. Would highly recommend any and all to contact this firm if you have an issues that need professional assistance in their home.

Just a note to thank you for the wonderful and successful job you completed for me.  I can now go into my crawlspace and not have any breathing problems.  I think it was that second fogging that really put the finishing touches on everything.

 

My termite inspection was completed today and they always check my beams for moisture and they registered 11.2 the same on all of them which he said was unusual to get the same readings at every place he checked.  Of course, I couldn’t help but grin from ear to ear when he told me this. 

 

I am confident that I now have the most beautiful crawlspace in the neighborhood and the fans are working well with minimum noise.  The wood runners for my tractor are really efficient. What a great idea that was!

 

Thanks again for such a thorough restoration of my crawlspace.  Your sincere concern and effort to get the job done correctly has meant a lot to me. 

 

You can be assured that the next time I begin to have a problem, SERVPRO of East Greenville Co. and Johnathan will be who I know I can trust to get the job done. 

Buck McGarity and his staff went far beyond our expectations in every area of our move out, cleaning and move in. They took a disastrous situation and turned it into a positive experience. We couldn't have asked for a better group of people to work with.

I would highly recommend using SERVPRO.

Very Satisfied! Buck and his team worked hard to keep everyone happy. Thank you.

This is an awesome company and I would refer to everyone.

They were prompt and neat and the service was Great. Excellent professional work!

"SERVPRO was extremely helpful in advising and guiding us through the claims process. They were prompt, on time and professional. I recommend them and their staff to anyone."

Mrs. Morrow

Very caring and helpful. Professional.

Nancy Rates SERVPRO of East Greenville County with all 10's Excellent Job!

Kevin rates SERVPRO of East and West Greenville County All 10's SERVPRO of East and West Greenville County was Very Helpful, the Response Time Was Great, Excellent Job!

Joe was terrific, helpful and very professional in every way. I would recommend Joe to anyone with a similar problem.

Outstanding Service. This was a terrible situation that SERVPRO Handled Extremely Well. Thanks for all the compassion, understanding and commitment.

I have never dealt with a company as Professional as SERVPRO. Joe kept me up to date on what was going on (I was 6000 miles away from home). He informed me of everything he needed to do and why he needed to do it. I can HIGHLY recommend SERVPRO!

Very knowledgeable, professional and friendly.

Excellent service and work!

Kathy's team was a pleasure to have in our home. Everyone was cheerful and serious about doing his or her best to bring our home back to pristine condition. I would be happy to recommend your company to friends and neighbors!

We have used SERVPRO twice for burst pipes. Excellent service. Prompt and very hardworking. All 10 out of 10s!

Good Work! All 10/10s!

Personnel was excellent too work with! All 10 out of 10s!

Super job, professional, stellar service! All 10 out of 10s!

The SERVPRO staff was excellent. All 10 out of 10s!

GREAT TEAM! All 10 out of 10s!

Kathy, Alan, and the other people who worked in my home were professional in all their efforts and my home was well cared for. I was treated with respect and great courtesy. We have already recommended this SERVPRO franchise to other friends, and when the time comes for carpets to be cleaned next spring, I will be calling! All 10 out of 10s!

All 10 out of 10s!

All 10 out of 10s!

All 10 out of 10s!

all 9 out of 10s!

All 10 out of 10s!

All but 1 were 10 out of 10s. Customer felt that we got a 7/10 for not being clear on how long the equipment would be in the home.

Johnathan, Lando and Jason were so great to work with, they treated our home with respect. We would recommend them gladly!

Very Good! All 9's and 10's out of 10!

Your people did an excellent job! All 10 out of 10s!

All 10 out of 10s!

Thanks for your quick response! Great job! All 10 out of 10s!

All 10 out of 10s!

Ms Ferguson would DEFINITELY use us again and would DEFINITELY recommend us to friends and family!

Just keep up with the great work and work and professional approach! Great people, friendly attitude, very responsive, all 10 out of 10s!

All the rooms and carpets looked great! Thanks for all your hard work! :-) All 10 out of 10s!

All 10 out of 10s!

EMERGENCY RESPONSE:

"Great job and attitude in dealing with situation" All 10 out of 10s!

Great attention was paid to the job, which gave us great confidence that we received a thorough job and would be glad to recommend to others.

Completely satisfied customer!

A JOY under the circumstances...All 10 out of 10s!

They where very courteous, their word was their word; I would recommend them to anyone!

All 10 out of 10!

Completely satisfied!

Completely satisfied!

Completely satisfied! All 10 out of 10s!!

Completely satisfied!

Completely Satisfied!

EMERGENCY RESPONSE:

These men did an excellent job as of this report! All 10 out of 10s!

Alan and Jason couldn't have been nicer or more helpful in everything they did! All 10 out of 10s!

I had to circle ALL 10s as the guys were good at their jobs. The sewer overflowed, happened late Wednesday Night, some guys came in, sprayed, all my fans etc equipment set up in 2 hours. Also, Alan came back Fri, Sat, and Sunday to check on my status.

Alan could not have been better to us. He went as far as to wash our clothes that were on the floor, dry them, Fold them and return them to us. Anyone else would have thrown them away. Thank You!

Editors note: Alan brought the clothes back to the shop, where the Fair Melissa and Katherine washed, dried, and folded the clothes for Alan to return.

All 10 out of 10s!

All 10 out of 10s!!

All 10 out of 10s!

All 9 and 10 out of 10s!

All 10 out of 10s!!

All 10 out of 10s!!

All 10 out of 10s!!

I could not have been more impressed! Jason S. exemplified the professional person anyone would welcome into his or her home. He was always polite, extremely professional and concerned that I understood all conditions and procedures.

All 10 out of 10s!!

Completely Satisfied!

Completely Satisfied!

All 10 out of 10!

All 10 out of 10!

All 10 out of 10!

All 10 out of 10!

Completely Satisfied!

Completely satisfied!

All 10 out of 10s!!

all 10 out of 10s!!

All 10 out of 10s!

All 10 out of 10s!

Al 10 out of 10s!

All Perfect Scores! SERVPRO of East Greenville County was very helpful!

Our business in Downtown Greenville needed immediate cleanup, Great JOB to SERVPRO of E. Greenville! I spoke with Angela K. who had a team out within hours so that we never missed a beat in our service to our Clients. Everyone we worked with was extremely client focused. They kept in contact and worked around our clients to ensure the best care for us as, as well as our clients too. There are several SERVPRO franchises in Greenville County. Call SERVPRO of E. Greenville county!

All 10 out of 10s!

All 10 out of 10s!

Completely Satisfied!

All 10 out of 10s!

Completely satisfied!

Completely satisfied!

Wow, you all are 100% more thorough than the last SERVPRO I used! Thank you!!! Sending a check out today!

Highest ratings!

Highest ratings!!

Really liked our staff, very high grades!

Completely satisfied

GREAT TEAM! All 10 out of 10s!

Kathy was so helpful through this process! She made sure that everything was easy to handle! I appreciate both her professionalism and being so personable!

All 10 out of 10s!

I had heard good things about SERVPRO and were satisfied with there services. I am very likely to refer SERVPRO of East Greenville County to a friend!

All 10 out of 10s!!

All 10 out of 10s!

All 10 out of 10s

Completely Satisfied!

All 10 out of 10s!

Highest ratings in all categories!

Bryan was great to work with! He was timely and attentive to our situation. All 10s!

All 9s and 10s!!

Insured called and wanted to relay that the SERVPRO of East Greenville team was wonderful and deserved 10 stars.

Customer stated that they were kind, cheerful and considerate. She also stated that her home smells and looks great.

All 10 out of 10s!!

SERVPRO of East Greenville County was a source of knowledge and comfort during a hectic and disappointing time. We are Grateful for their expertise and professionalism, we will recommend them to all!

All 10 out of 10s!

What Recommendations would you have to help the SERVPRO Franchise improve its performance in the future?

Honestly-they were Great!

Great Communication and detail!

This was the second time I've used SERVPRO. SERVPRO employees were very efficient, friendly, and did a great job!